Terms & Conditions

Please read these terms and conditions carefully before using the Ajna Lavitra website or engaging in any transactions with us. By using our website and services, you agree to comply with and be bound by the following terms and conditions:

Privacy Policy and Modifications:

Ajna Lavitra reserves the right to modify its privacy policy at any time. We encourage you to review it frequently. Changes will take immediate effect upon posting on our website. Significant changes will be notified to you.

Ownership and Intellectual Property:

All content on the Ajna Lavitra website, including text, images, logos, and designs, is the intellectual property of Ajna Lavitra and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without our explicit consent.

Use of the Website:

You agree to use the Ajna Lavitra website for lawful purposes only and in a manner consistent with all applicable laws and regulations. Any unauthorized use, including hacking or interfering with the site’s functionality, is strictly prohibited.

Product Information:

We strive to provide accurate and up-to-date information regarding our products. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions or prices. Ajna Lavitra reserves the right to correct errors and inaccuracies or modify product information without prior notice.

Order Acceptance and Payment:

By placing an order with Ajna Lavitra, you agree to pay the specified price for the product and any applicable taxes, shipping, or handling fees. We reserve the right to refuse or cancel orders at our discretion. Payments must be made using authorized and valid payment methods.

Shipping and Returns:

Our shipping and returns policies are outlined in detail on our website. Please review them to understand the conditions for delivery and returns of products.

Dispute Resolution:

Any disputes or claims arising from or related to your use of Ajna Lavitra’s services will be resolved through arbitration, and you agree to abide by the decision of the arbitrator.

Termination of Services:

Ajna Lavitra reserves the right to terminate or suspend its services to anyone for any reason, without prior notice.

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Ajna Lavitra is located.

Contact Information:

If you have questions or concerns about these terms and conditions or any other matters related to Ajna Lavitra, please contact us through the provided contact information on our website.

By using the Ajna Lavitra website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with these terms, please do not use our website or engage in any transactions with us. Ajna Lavitra reserves the right to make changes to these terms and conditions as needed, and it is your responsibility to stay informed about any updates.

Payment Policy

This Payment Policy outlines the procedures and security measures in place when making transactions through Ajna Lavitra’s online store. By making a purchase on our website, you agree to adhere to the following terms and conditions:

1. Payment Processing:

We utilize Razorpay, a reputable payment gateway, to securely process payments for your purchases. When you provide your payment information, your data is not stored on our servers. Instead, it is encrypted and transmitted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the highest level of security.

2. Card Data Security:

We and Razorpay do not store your card data. Your payment information is handled in a secure and compliant manner to safeguard your sensitive data. This commitment to data security is in accordance with the PCI-DSS, a set of industry standards endorsed by major card brands such as Visa, MasterCard, American Express, and Discover.

3. Purchase Transaction Data:

Your purchase transaction data is retained only for the duration required to complete your purchase. Once the transaction is finalized, this information is not stored. This ensures that your financial data is not kept longer than necessary.

4. PCI-DSS Compliance:

Our payment gateway complies with the stringent standards defined by the PCI Security Standards Council. PCI-DSS requirements are designed to maintain the secure handling and processing of credit card information. These standards are continuously monitored and updated to provide you with the highest level of payment security.

5. Secure Handling:

We are committed to the secure handling of your payment information. Our store and service providers follow the best practices in data security to prevent unauthorized access, disclosure, alteration, or destruction of your financial data.

6. Data Confidentiality:

We respect your privacy and adhere to strict data confidentiality standards. Your payment information is used solely for the purpose of completing your purchase transaction and will not be disclosed, shared, or used for any other purposes.
By making a purchase through our website, you acknowledge and accept the terms outlined in this Payment Policy. We reserve the right to make changes or updates to this policy as necessary, and it is your responsibility to review and stay informed about any modifications. We are dedicated to ensuring the security and privacy of your payment data, and if you have any questions or concerns, please contact us through the provided contact information on our website.